Another bee in the bonnet
. . .
They are preparing to
spend a fortune on supplying broadband to the whole country. No doubt some people want it, and some will
benefit from it. Yet it is arguable that
a great number will suffer as a result of it.
Because the internet is Scam City and what broadband will do is make the
process of being fleeced even quicker.
Now,
there are scams all over the place. The
practically non-stop calls from Paddy McGillicuddy ringing from Google and the
Indian subcontinent have finally tapered off—although I got an isolated one
some two months ago. But that was just
the shaking of the bag. By this stage
they have exhausted that particular feeding ground and moved on.
But
the internet is even more insidious, with no end to the variation of scams that
can nest in it and go viral. And despite
what is claimed, they cannot be stopped.
The various ‘patches’ and remedies applied are nothing more than
sticking plaster on sticking plaster—for the truth is that whatever man can
devise, man can equally pull asunder.
Indeed, the new anti-scam system that is due to be introduced over the
next year or so for on-line commerce is likely to have as primary effect the
slowing down and the complification of the whole process of doing business over
the internet.
At
the same time people are recklessly putting all their most important data—their
banking details etc.—on to various platforms, where they are accessible to
clever scammers. Of course, for the time
being, banks etc. are prepared to countenance compensation—but one can only
imagine the hoops of time and effort that need be jumped through in order to
get your money back.
And
I say ‘for the time being’ because there is absolutely no doubt that as soon as
they can kill-off completely over-the-counter banking, or when we are all
entangled in the mesh of the famous ‘cashless society’, then the whole process
of compensation will quickly come to an end.
As
it is, we are already well along the road.
By cutting branches and cutting the number of manned counter windows per
branch down to the bare minimum, the banks are engaged in a process of
not-so-gently nudging everyone into line about being on-line. And it is not
just the banks, I saw an advertisement recently—I can’t remember where or for exactly
what--which included the tag line ‘On-line applications only’. And if one has reason—and increasingly one has
reason—to query an account or the delivery of a service, the first thing you
are asked for is documentary evidence to be forwarded—via I-phone.
I
consider on-line and telephone scams, together with the increasingly enforced
drive to compel people on-line—whether they are capable of being, or want to be,
or not—to be among the greatest social evils of the past twenty or so years. All that time I have sat waiting to see these
matters raised in the Dail—perhaps they have; but if so they failed to make any
significant public splash.
It
is probably impossible to quantify the true amount of money that has been
conned down the years by on-line and telephone scammers—initially from the
vulnerable, but increasingly from the general population as well. And the fact is that it is not decreasing,
but all the time becoming more sophisticated and certainly exponential.
The
real bugbear I have is with the telephone scams. For years now telephone companies have had
the ability to itemise calls outgoing and calls received, duration of calls etc.
etc., so that it has always seemed strange to me that they couldn’t monitor
suspicious flows of on-line traffic and quickly stop it. I can’t believe that this was beyond their
technical capacity. Yet the fact seems
to be that they could not be bothered.
Nor
did anybody seemingly hold their feet to the fire on the matter. One would imagine that any politician worth
his salt would long ago have sniffed out the electoral advantages to be gained
from taking the matter public. But none
seems to have done so. Perhaps the fact
that individuals scammed tend as a rule to keep a low profile through embarrassment
has something to do with it.
The
length of time the Google from India scam went on is a measure of how
successful it was—and how many repeat customers among the vulnerable it managed
to find.
Yet
nobody did anything.